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We'd Like to Know

Carecor is always looking for ways in which we can enhance our level of service and care to meet the needs of our clients through a process of Continuous Quality Improvement. We would be pleased if you would take a few moments to complete this short questionnaire. We value your comments.

Although it is not required, we would appreciate it if you would identify yourself, so that we may review your specific case in detail. It also allows us to provide you with feedback about your comments.

Contact Information
YesNo
1. Did you know the names of your caregivers?
2. Was your caregiver well groomed?
3. Did the caregiver generally arrive when she or he said they would?
4. Was the caregiver professional and courteous?
5. Did the caregiver explain what she or he was doing as they were providing service?
6. Did you feel that you were able to be involved in planning your care?
7. Did you feel that the caregiver respected your wishes?
8. Was the caregiver sensitive to any specific cultural needs you have?
9. Did the caregiver listen to your concerns?
YesNo
1. Did a Carecor Supervisor visit you while you were a Carecor client?
2. Did you know the Supervisor’s name?
3. Was the Supervisor professional and courteous?
4. Was the Supervisor helpful in providing you with additional resource material?
YesNo
1. If you had reason to call the Carecor office, did you find the staff courteous?
2. Did the office staff answer all of your questions in a prompt, efficient manner?
YesNo
1. Was the level of communication and coordination satisfactory between you, the caregivers, the Carecor office, and any referring agency?
2. Generally, were you satisfied with the level of service you received from Carecor?
3. Would you refer Carecor to others?